Privacy policy

Privacy Policy

Last Updated: October 14, 2026

At e2b5tt-qq.myshopify.com (operated by UIA, CLAYTON NICKOLAS), we deeply respect your personal privacy and are committed to safeguarding the personal data you share with us. This Privacy Policy describes how we collect, use, protect, disclose, and store your personal information when you browse our site, make purchases, or otherwise interact with us.

1. Information We Collect

We collect information directly from you, automatically through your device, and occasionally from third-party partners to provide a smooth, reliable online shopping experience.

A. Information You Actively Provide

  • Contact Information: Name, email address, phone number, billing address, and shipping address.

  • Transaction & Billing Information: Payment information (credit card numbers, PayPal details), purchase history, items stored in your cart, and transaction records.

  • Support Communications: Correspondence, photos, or feedback you send when reaching out to our customer support desk.

B. Information Automatically Collected

When you access or navigate our website, our servers automatically collect log data and device information:

  • Device Identifiers: IP address, browser type and version, operating system, device model, and time zone settings.

  • Usage & Behavioral Data: Pages viewed, products browsed, search queries entered, time spent on pages, referral URL, and interaction with on-site promotions.

  • Tracking Technologies: Cookies, web beacons, and pixels to store session information, remember cart contents, and customize user experience.

2. How We Use Your Information

We use the information we collect for the following essential business purposes:

  • Order Fulfillment: Processing payments, managing orders, arranging delivery, providing tracking numbers, and issuing receipts or invoices.

  • Customer Support: Resolving issues, handling returns, responding to inquiries, and assisting with installation guidance.

  • Website Optimization: Analyzing traffic patterns, improving site speed, fixing software bugs, and enhancing user navigation.

  • Communication & Marketing: Sending order updates, transactional emails, and—where permitted by law—marketing updates or special offers regarding our bath collection. You may unsubscribe from promotional emails at any time.

  • Security & Fraud Prevention: Detecting potential security breaches, validating transactions, preventing fraud, and ensuring safety for all shoppers.

3. Cookies and Tracking Technologies

Cookies are small data files stored on your computer or mobile device. We use session cookies (which expire once you close your browser) and persistent cookies (which stay on your device until deleted) to:

  • Keep your shopping cart intact while browsing.

  • Remember user preferences and settings.

  • Provide analytics on site performance via standard analytics tools.

You can adjust your web browser settings to block or notify you when cookies are placed. However, disabling essential cookies may impact store functionality (such as keeping items in your cart).

4. Sharing & Disclosure of Information

We never sell, rent, or trade your personal data to third parties for commercial profit. We only share necessary personal information with trusted service providers who assist us in operating our online store, including:

  • E-Commerce Platform: Shopify (which hosts our store infrastructure).

  • Payment Gateways: Secure payment processors handling encrypted payment information.

  • Logistics & Carrier Partners: Shipping companies and postal services delivering your orders.

  • Legal & Regulatory Authorities: When required by law, subpoena, or legal proceedings to protect our rights, prevent fraud, or comply with statutory requirements.

5. Data Security & Retention

We implement modern administrative, technical, and physical security measures—including Secure Sockets Layer (SSL) encryption—to protect your personal data against unauthorized access, loss, misuse, or alteration.

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, complete orders, resolve disputes, enforce agreements, or comply with tax and legal requirements.

6. Your Rights & Choices

Depending on your jurisdiction (such as under the GDPR or Australian Privacy Act), you may hold the following privacy rights:

  • Access & Rectification: Request details of the personal data we hold about you or request corrections to inaccurate data.

  • Deletion: Request that we erase your personal data from our systems, subject to legal retention obligations.

  • Opt-Out: Unsubscribe from promotional email lists using the "Unsubscribe" link at the bottom of any marketing communication.

To exercise any of these rights, please contact our Data Protection Officer at [email protected].