Shipping policy

Shipping Policy

Last Updated: October 14, 2026

At e2b5tt-qq.myshopify.com, we strive to deliver your bath hardware essentials to your doorstep quickly, safely, and transparently. Here is everything you need to know about our order processing times, shipping tiers, and tracking procedures.

Shipping Rates & Tiers

We keep our shipping rules simple, straightforward, and affordable:

Order Value	Shipping Cost	Delivery Standard
Orders $10.00 USD and above	FREE SHIPPING	Standard Tracked Shipping
Orders under $10.00 USD	$5.99 USD Flat Rate	Standard Tracked Shipping

Note: The cart total evaluated for shipping discounts applies prior to tax calculations and after any promotional discount codes are applied.

Processing & Handling Times

• Order Processing: All orders are processed, quality-checked, and packaged within 1 to 3 business days (excluding weekends and official public holidays).

• Order Confirmation: Once your payment is confirmed, you will receive an automated order confirmation email containing your purchase details.

• Cut-Off Time: Orders placed after 5:00 PM (AWST) will begin processing on the following business day.

Estimated Transit Times

Once your order is handed over to the courier, estimated delivery times are as follows:

• Domestic (Australia): 3 to 7 business days.

• International Deliveries: 7 to 15 business days (depending on destination country and customs procedures).

Please note: Transit times are estimates provided by shipping carriers and may be subject to minor delays during peak holiday seasons, severe weather events, or unexpected regional logistics challenges.

Tracking Your Package

When your shipment departs our warehouse, you will receive a secondary email containing a unique Tracking Number and a tracking link. Please allow up to 24 to 48 hours for tracking updates to become active on the shipping carrier’s portal.

Customs, Duties, and Taxes (International Orders)

For international shipments:

• Customers are responsible for any local customs fees, import taxes, tariffs, or VAT levied by the destination country upon arrival.

• We are not responsible for delays caused by local customs inspections or regulatory clearance delays.

Address Corrections & Unclaimed Packages

• Accuracy: Please double-check your shipping address during checkout. We cannot modify shipping destinations once an order has left our fulfillment facility.

• Returned to Sender: If a package is returned to us due to an incorrect address entered by the customer or failure to pick up the package from a local postal depot, the customer will be responsible for re-shipping charges.